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Mountain course

Among the most difficult in Italy, this is a Championship Course 

Job openings

Welcome to Castelfalfi

Castelfalfi is a jewel set in the heart of Tuscany, where history and nature come alive in every corner, in timeless atmospheres where it is natural to find refuge and shelter from the hustle and bustle. The luxury of every environment and the refined design tell and embellish every space, down to the smallest detail. People are the focus of our vision. Our team works for the same shared goal: the success of Castelfalfi; how? through energy, passion, sense of innovation, creativity, empathy, attention to detail, sharing and attention to service. Employees are the core of the emotional connection between Castelfalfi and its territory, which is why every member of our team is involved and valued in a perspective of professional, human growth through training programs and enhancement processes.


If you share our values and believe that the right skills, commitment and enthusiasm are essential to achieve the common goal, join our team by sending us your CV.


Human resources team

Main duties and responsibilities:


  • Welcomes guests in a hospitable and empathetic manner
  • Manages check-in, live-in and check-out procedures, in line with operational standards, ensuring guests have an excellent experience during all phases of their stay
  • Anticipates guests' needs and responds to their requests promptly, courteously and efficiently, consistently ensuring timely resolution
  • Uses the Protel PMS

Requirements:


  • At least 2 years' experience in a role, in ***** hotels, in structured and international contexts
  • Excellent communication and interpersonal skills, empathetic and positive attitude
  • Fluent Italian and English; knowledge of additional foreign languages ​​is a plus for selection purposes
  • Familiarity with the MS Office suite and the main hotel PMSs. Knowledge of the Protel management system is a plus for selection purposes

Main duties and responsibilities:


  • Welcomes guests in a hospitable and empathetic manner
  • Manages check-in, live-in and check-out procedures, in line with operational standards, ensuring guests have an excellent experience during all phases of their stay
  • Anticipates guests' needs and responds to their requests promptly, courteously and efficiently, consistently ensuring timely resolution
  • Uses the Protel PMS

Requirements:


  • At least 2 years' experience in a role, in ***** hotels, in structured and international contexts
  • Excellent communication and interpersonal skills, empathetic and positive attitude
  • Fluent Italian and English; knowledge of additional foreign languages ​​is a plus for selection purposes
  • Familiarity with the MS Office suite and the main hotel PMSs. Knowledge of the Protel management system is a plus for selection purposes

Main duties and responsibilities:


  • Welcomes guests in a hospitable and empathetic manner
  • Manages check-in, live-in and check-out procedures, in line with operational standards, ensuring guests have an excellent experience during all phases of their stay
  • Anticipates guests' needs and responds to their requests promptly, courteously and efficiently, consistently ensuring timely resolution
  • Uses the Protel PMS

Requirements:


  • At least 2 years' experience in a role, in ***** hotels, in structured and international contexts
  • Excellent communication and interpersonal skills, empathetic and positive attitude
  • Fluent Italian and English; knowledge of additional foreign languages ​​is a plus for selection purposes
  • Familiarity with the MS Office suite and the main hotel PMSs. Knowledge of the Protel management system is a plus for selection purposes